AI phone assistant for your retail store
An AI phone assistant covers your back in the store: anicall answers the evergreens — “Do you have this in stock?”, “How late are you open?”, “Where do I find you?” — while you take care of the customer in front of you. Reservation requests and callbacks are captured in a structured way.
Sound familiar?
Customer in store vs. customer on the phone
Serving both at once doesn’t work — one of them ends up feeling ignored.
The same three questions all day
Opening hours, availability, directions — 80% of calls are routine information.
Calls after closing time
Whoever calls in the evening and reaches nobody orders online — from someone else.
How anicall helps you
Product availability requests
The assistant captures item requests in a structured way and your team calls back with the answer.
Opening hours & directions
Standard questions are answered instantly — including holiday hours from your knowledge base.
Reservation & click-and-collect
Hold items, pick up, get advice — the assistant records requests with name and callback number.
No more missed calls
During rush hour and after closing time, anicall answers every call.
Frequently asked questions
Does the assistant know our product range?+
You import your website or upload product lists — anicall answers from it live. For real-time stock questions it captures the request in a structured way.
Can customers reserve items by phone?+
Yes. The assistant captures item, name and pickup time as a structured message — your team sets it aside and confirms briefly.
How fast is the setup?+
Under 30 minutes: pick the retail template, enter opening hours and info, buy a number — done.
How much does it cost for a store?+
The Starter plan is €69/month with 200 call minutes. Free trial — no credit card required.
More industries
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Comece hoje com seu primeiro agente de voz IA. Configuração em menos de 30 minutos. Sem conhecimento técnico.