AI phone assistant for your online store
An AI phone assistant takes over the calls that flood your support inbox: anicall answers questions about order status, returns and products in seconds — around the clock, even when your support team has long gone home.
Sound familiar?
“Where is my package?” on repeat
WISMO calls make up the bulk of your phone support — pure information nobody should handle manually.
Support costs scale with revenue
Every campaign brings orders — and proportionally more calls your team has to work through.
Customers expect instant answers
Whoever hangs in the hold queue cancels faster and reorders less.
How anicall helps you
Order status information
The assistant captures order number or customer details and answers status questions in a structured way.
Returns & complaints
Return request, reason, order number — anicall records returns cleanly and explains your process.
Product questions from your catalog
Sizes, materials, availability — the assistant answers from your imported website and documents.
Webhook into your shop system
Call data flows via webhook into Shopify workflows, your helpdesk or ERP.
Frequently asked questions
Can the assistant access live order data?+
The assistant captures order number and request in a structured way and answers process questions from your knowledge base; connect your shop system via webhook for deeper automation.
How does the assistant know our products?+
You import your store as a website crawl or upload product data — anicall uses the content live during conversations (RAG).
What happens with complex complaints?+
The assistant escalates by your rules: transfer to your team or a structured message with callback request — transcript included.
How much does it cost for an online store?+
From €69/month on the Starter plan with 200 minutes; as volume grows, Pro with 400 minutes at €149/month pays off. Free trial, no credit card.
More industries
More appointments. More deals. No missed calls.
Start today with your first AI voice agent. Setup in under 30 minutes. No technical know-how required.