AI Setter：找到对的人，简短确认需求，预约首次会谈
anicall.io 的 Setter 座席只拨打具备书面联系依据的联系人，在问候时表明 AI 身份，坦率地向前台询问决策人，并把合格的首次会谈直接预约进你的日历。
更新于：2026 年 11 月
应对前台的流程
anicall.io 的 Setter 会坦率地向前台询问决策人，说明真实来意，并在被前台拒绝两次后不再拨打该公司。
询问负责人
座席报出你的公司名称并询问负责人——不在前台推销。
说明真实来意
说出真实的来电原因。不编造预约，不假装熟人。
推荐人、分机或回电时间
若对方不在，座席会争取推荐人、直线分机或回电时间。
拒绝两次即停止
前台拒绝两次（可设置）后，anicall 不再拨打该公司。
Decision-maker reached: qualify and book
Only once the right person is on the line does the agent briefly present your offer, check your criteria and book the first meeting.
每次问候都标明 AI 身份
自 2026 年 8 月 2 日起适用欧盟 AI 法案第 50 条：座席在问候时表明自己是 AI 助手，被问到时如实确认，并可按要求转接真人。
线索红绿灯
只有具备联系依据才会拨打：同意、咨询、回电请求或现有客户。合法利益仅在有书面记录的理由时可用——且须由你为该活动开启。
人工批准
来自 API 或 CRM 的拨打名单，只有在有人于控制面板或通过 API 批准后才会启动。
注意：电话营销受法律约束（例如德国《反不正当竞争法》第 7 条）。线索红绿灯能帮助你，但你仍需对所在市场的合规负责。
Lead traffic light: who may be called
Every contact needs a contact basis – without a documented reason, anicall does not start a call.
Green: consent
The contact has explicitly agreed to be called.
Green: inquiry
The contact reached out first, e.g. through your form.
Green: callback request
The contact asked to be called back.
Green: existing customer
There is an existing customer relationship.
Yellow: legitimate interest
Only with a documented reason and only if you explicitly enable it for the campaign.
Red: no basis
No call. If someone objects, the contact is blocked account-wide (lead.dnc event).
AI disclosure per Art. 50 AI Act
Since 2 August 2026, people must be told when they are talking to an AI – anicall agents say so in every greeting.
In the greeting
The agent introduces itself with your company name and calls itself a digital assistant.
When asked
If the other person asks, the agent honestly confirms it is an AI – it never denies it.
A human on request
On request, the agent transfers or offers a callback by your team.
Approval gate for call lists
Call lists coming from the API, a CRM or MCP only start after a human approves them.
Create a job
A system creates a dial job with leads and their contact basis.
Notify
anicall sends the dial_job.approval_required event.
Approve
A human reviews the list and approves it in the dashboard or via API.
Pause any time
Running jobs can be paused.
Campaign features
Campaigns only run within your calling windows, with limited retries and an account-wide do-not-call list.
Calling windows
Weekdays and hours per campaign, default Mon–Fri 9 am–5 pm.
Limited attempts
Up to 6 attempts per lead, default is 3.
Reach status
Decision-maker reached, referral obtained, callback time set or blocked by front desk – evaluated per call.
Answering machine detection
The agent detects voicemail and schedules the next attempt.
Do-not-call list
Objections apply account-wide across all campaigns.
Handoff to the closer
Qualified leads can be handed to a closer agent automatically.
常见问题
Does the AI setter bypass gatekeepers?
No. The setter openly asks the front desk for the responsible person and states the real reason. It secures a referral, direct line or callback time; after two rejections by the front desk (configurable), anicall stops calling the company.
Does the setter have to disclose that it is an AI?
Yes. Art. 50 AI Act applies since 2 August 2026. The agent calls itself a digital assistant in the greeting, confirms it when asked and transfers to a human on request.
Am I allowed to cold call?
That depends on your market. In Germany, § 7 UWG requires prior express consent for consumers and at least presumed consent for businesses. The lead traffic light helps you, but you remain responsible for lawfulness.
How do leads get into a campaign?
Via CSV import in the dashboard, from anilead.io or aniCRM, or through API v2 as a dial job. Every lead needs a contact basis; jobs from the API and CRMs additionally require human approval.
开启你的第一个诚实外呼活动
导入线索、设定联系依据、批准活动——其余交给 Setter。